Business Management

It has been famously said, “You are the average of the five people you spend the most time with.” Take a second to think about that. The people you spend time with can lift you up or bring you down. We all need other...

Trust is one of those things we don’t think much about until it’s gone. We notice it when a leader breaks a promise, a colleague undermines us, or a relationship begins to fray. Suddenly, something that felt like a given requires tremendous energy to...

Three Questions Every Growth-Minded Leader Should Ask Co-Authored with Ann Quinn of Quinn Strategy Group When you’re leading a growth company, you’re faced with daily decisions, some inconsequential and some weighty. You’re so focused on the next project, the next sale or the next new hire...

They say that being a parent is the hardest job you’ll ever have. But in a family business, the challenge is being both a parent and a leader at the same time, especially when your adult child is struggling in the business. While this...

Most leadership teams don’t have a clear strategy for how they spend their time together. Meetings fill the calendar, but they aren’t always effective. Over time, they start to serve the calendar more than the work that needs to be done. This is why...

Co-authored with Ann Quinn of Quinn Strategy Group. A CEO transition is one of the most critical events in an organization’s life, whether leadership is accountable to a board, an ownership group or a founder-led leadership team. Yet organizations often focus on the search itself,...

Employee burnout is real. And while it’s not new, it has intensified in recent years as organizations navigate prolonged uncertainty, shifting models, talent shortages, and increasing demands. Research consistently shows that large numbers of employees feel stressed during the workday and are questioning their long-term...

At the beginning of the year, we often promise ourselves that this year we’ll finally get our time under control. We set priorities, refine our systems, and rework our calendars. We hope that with better planning, we’ll get more done and feel less stressed....

First it was one client. Then another. And another. Over the last six months, several CEOs have told me about employees who left and later returned, one even calling it “The Comeback Club.”  What first seemed like isolated stories is apparently part of a...

Succession is no longer just a possibility – a wave of leadership transitions is already underway. According to recent data, nearly 40% of family businesses expect a leadership transition in the next five years, yet only a fraction of them have started planning for...

As winter comes to an end, it’s a great time to clear out the cobwebs and invite fresh air into your business. Just as dust and dirt are a natural byproduct of living in our homes, clutter comes with normal business operations. Over time,...

By Margaret Wilson, Tandem Partners & Ann Quinn, Quinn Strategy Group It has been suggested that many family business problems stem from the inherent conflict between the distinct, yet overlapping parts of the family business system. Each part of the family business system – business,...

Every transition marks both an ending and a beginning. Whether it’s stepping into a leadership role, passing the torch to the next generation, or navigating the complexities of ownership transfer, transitions invite us to pause, reassess, and recalibrate. But they also come with unique challenges:...

When facing leadership transitions – whether in a family business, a non-profit organization, or any other type of enterprise – one of the most pressing questions is: Can this team take the helm? This isn’t just about managing day-to-day operations; it’s about whether the...

Part 4 of the Series: The Family Business Planning Roadmap By Margaret Wilson, Tandem Partners & Ann Quinn, Quinn Strategy Group In Part 1 of our series on integrated planning for family-owned businesses explored the unique challenges they face and why they require a different approach...

Having just celebrated Independence Day, a time when we reflect on the values of freedom and democracy, it’s worth considering how these principles apply to our workplaces. In a world where the pace of business keeps accelerating, balancing freedom and authority within a team...

Part 2 of the Series: The Family Business Planning Roadmap By Margaret Wilson, Tandem Partners & Ann Quinn, Quinn Strategy Group Any discussion of planning for a family business begins with an obvious but complicated truth: Family businesses are different from other types of organizations. Families...

As Mother’s Day approaches, we celebrate the unique relationship between mothers and daughters in business. Undoubtedly, the connection between a mother and daughter can be a strong bond. Mothers are often there to advise during difficult times, while daughters represent the ambitions of the...

Recently, news reached us of a local family-owned company’s closure after 70 years in business. While the specifics behind their decision are unknown, it served as a reminder that at some point in their life cycle, all family businesses come to a crossroads and...

In organizational psychology, few concepts have garnered as much attention and debate as the Peter Principle. Coined over 50 years ago by Laurence J. Peter, this principle highlights the tendency for individuals to be promoted to positions beyond their level of competence, leading to...

Resilience is one of those buzzwords that seems to be everywhere the last few years. And for good reason. In a crisis, resilient organizations don’t just survive – they rebound quickly and come out stronger and more prepared for the next challenge. Some of...

In the realm of family business, especially those where husband-wife teams, siblings, or multiple generations are working together, the dynamics are intriguingly complex. Family businesses aren’t just about profits and market shares; they embody deep emotional bonds and legacies. Central to these dynamics is...

As we reflect on the past few years, it’s apparent that we’ve navigated through what was a life-changing experience on a worldwide scale. The pandemic, a defining moment in our lives, taught us resilience, adaptability, and the importance of proactive leadership. Now, as we...

The people practices that brought your organization to where it is today, may not be enough to propel you forward into the future. That’s certainly true of succession strategy, where the traditional approach of preparing people for specific roles is like trying to use...

Leadership is often tested in the face of persistent challenges. Picture this: a sudden cash flow issue, the unexpected departure of a key team member, a critical hiccup in quality control – any of these can jolt an organization out of its regular routine....

If you find yourself racing toward the end of the year like a runner to the finish line, you're not alone. At work, the last quarter of the year can be busier than all the other months combined. At home, the holidays are approaching...

By Margaret Wilson, Tandem Partners & Ann Quinn, Quinn Strategy Group There are times in every organization’s lifecycle when everything hums along without a bump in the road. At moments like this, it can be tempting to take your eye off strategy and simply enjoy...

By Margaret Wilson, Tandem Partners & Ann Quinn, Quinn Strategy Group In a world marked by constant flux and the unforeseen, the ability to adapt is important to individuals and organizations alike. If we’ve learned anything over the last few years, it’s that the readiness...

Did you know that by 2026, Fortune 500 companies – the iconic list of largest companies in the U.S. by revenue – are projected to maintain their status for an average of only 14 years? That duration is less than half what it was...

By Margaret Wilson, Tandem Partners & Ann Quinn, Quinn Strategy Group It’s no secret that winning organizations have both a clear strategy and a cohesive team (what we call a People Strategy). After all, fast-paced organizations operating in dynamic environments know that building team cohesion...

Here’s a question to ask the managers in your organization: “What kind of employees do we want to have in our workforce? Employees who think for themselves? Or workers who mechanically do only what we tell them to do, exactly when and how we...

By Margaret Wilson, Tandem Partners & Ann Quinn, Quinn Strategy Group As advisors to leaders and teams, we’re often asked, “Can people be taught to think strategically?” Our answer is an unequivocal “Yes.” While some people are born with a predisposition to thinking long term...

As the echoes of fireworks and festivities subside, we reflect on the significance of July 4th and the ideals it represents – freedom, unity, and the pursuit of a better future. Today’s leaders can draw inspiration from the independent thinking that led to the...

Like many of you, members of our team belong to professions that require us to be licensed to practice. So every year, we engage in continuing education, just like our friends who are social workers, engineers, estheticians, and architects. We do it to comply...

As the final season of the hit series “Succession” unfolds, fans of the Roy family’s power struggles will be glued to their sets. While the show may be an overly dramatic portrayal of a family enterprise, it serves as a reminder that the critical...

By Margaret Wilson, Tandem Partners & Ann Quinn, Quinn Strategy Group We’re well into the new year now and the economy continues to give out mixed signals. Growth has slowed, but half a million jobs were added last month. Inflation is high but consumers are...

Years ago there was a popular game show called What’s My Line?, in which blindfolded celebrity panelists played “20 Questions” to determine a mystery guest’s occupation. In many companies, there’s a similar guessing game going on: “Whose job is that?” “How did that decision...

Have you ever noticed that family conflict seems to surface more around the Holidays than at any other time of year? For many families, Thanksgiving is a time to gather together, share a meal and renew family ties. Unfortunately for others, it’s an opportunity...