Communication

It has been famously said, “You are the average of the five people you spend the most time with.” Take a second to think about that. The people you spend time with can lift you up or bring you down. We all need other...

Trust is one of those things we don’t think much about until it’s gone. We notice it when a leader breaks a promise, a colleague undermines us, or a relationship begins to fray. Suddenly, something that felt like a given requires tremendous energy to...

Most leadership teams don’t have a clear strategy for how they spend their time together. Meetings fill the calendar, but they aren’t always effective. Over time, they start to serve the calendar more than the work that needs to be done. This is why...

As organizations navigate an environment defined by constant change, leaders are being asked to answer a familiar set of questions: How do we chart a strategic course amid uncertainty? What strengths have we built that will help us go the distance? How do we...

Employee burnout is real. And while it’s not new, it has intensified in recent years as organizations navigate prolonged uncertainty, shifting models, talent shortages, and increasing demands. Research consistently shows that large numbers of employees feel stressed during the workday and are questioning their long-term...

By Margaret Wilson, Tandem Partners & Ann Quinn, Quinn Strategy Group Sometimes succession is truly a surprise. Other times it only feels like one. The difference matters, because what you do next and what you should have done before are not the same. There are moments...

Has anyone complained to you recently about a lack of communication in your organization? Are you hearing that people feel like they don’t know what’s going on? Maybe you’ve even privately thought this to yourself. Or maybe you decided to conduct an employee survey...

At the beginning of the year, we often promise ourselves that this year we’ll finally get our time under control. We set priorities, refine our systems, and rework our calendars. We hope that with better planning, we’ll get more done and feel less stressed....

First it was one client. Then another. And another. Over the last six months, several CEOs have told me about employees who left and later returned, one even calling it “The Comeback Club.”  What first seemed like isolated stories is apparently part of a...

Succession is no longer just a possibility – a wave of leadership transitions is already underway. According to recent data, nearly 40% of family businesses expect a leadership transition in the next five years, yet only a fraction of them have started planning for...

As winter comes to an end, it’s a great time to clear out the cobwebs and invite fresh air into your business. Just as dust and dirt are a natural byproduct of living in our homes, clutter comes with normal business operations. Over time,...

It’s safe to say that the past few years have kept leaders on their toes. While the crisis of the pandemic is well behind us, the workplace continues to evolve. Hybrid models, shifting employee expectations, and the rapid integration of AI are just a...

The willow that bends to the tempest often escapes better than the oak which resists it. – Albert Schweitzer, physician, philosopher, and Nobel Peace Prize laureate Change is a constant, and the ability to navigate uncertainty has never been more valuable. Some leaders and organizations adapt...

Reflecting on nearly 14 years with our Labrador Retriever, Belquest Charlotte Brontë – known to all as “Charlie” – I'm reminded of the many lessons she taught us about life, leadership, and loyalty. Just a few weeks ago, we said goodbye, and with that...

By Margaret Wilson, Tandem Partners & Ann Quinn, Quinn Strategy Group It has been suggested that many family business problems stem from the inherent conflict between the distinct, yet overlapping parts of the family business system. Each part of the family business system – business,...

Part 4 of the Series: The Family Business Planning Roadmap By Margaret Wilson, Tandem Partners & Ann Quinn, Quinn Strategy Group In Part 1 of our series on integrated planning for family-owned businesses explored the unique challenges they face and why they require a different approach...

“It ain’t what you don’t know that gets you into trouble. It’s what you know for sure that just ain’t so.” - Mark Twain In the world of family business, it seems that some generally accepted axioms are out of date, yet still frequently quoted....

Having just celebrated Independence Day, a time when we reflect on the values of freedom and democracy, it’s worth considering how these principles apply to our workplaces. In a world where the pace of business keeps accelerating, balancing freedom and authority within a team...

Part 2 of the Series: The Family Business Planning Roadmap By Margaret Wilson, Tandem Partners & Ann Quinn, Quinn Strategy Group Any discussion of planning for a family business begins with an obvious but complicated truth: Family businesses are different from other types of organizations. Families...

As Mother’s Day approaches, we celebrate the unique relationship between mothers and daughters in business. Undoubtedly, the connection between a mother and daughter can be a strong bond. Mothers are often there to advise during difficult times, while daughters represent the ambitions of the...

Recently, news reached us of a local family-owned company’s closure after 70 years in business. While the specifics behind their decision are unknown, it served as a reminder that at some point in their life cycle, all family businesses come to a crossroads and...

Resilience is one of those buzzwords that seems to be everywhere the last few years. And for good reason. In a crisis, resilient organizations don’t just survive – they rebound quickly and come out stronger and more prepared for the next challenge. Some of...

In the realm of family business, especially those where husband-wife teams, siblings, or multiple generations are working together, the dynamics are intriguingly complex. Family businesses aren’t just about profits and market shares; they embody deep emotional bonds and legacies. Central to these dynamics is...

As we reflect on the past few years, it’s apparent that we’ve navigated through what was a life-changing experience on a worldwide scale. The pandemic, a defining moment in our lives, taught us resilience, adaptability, and the importance of proactive leadership. Now, as we...

The people practices that brought your organization to where it is today, may not be enough to propel you forward into the future. That’s certainly true of succession strategy, where the traditional approach of preparing people for specific roles is like trying to use...

Leadership is often tested in the face of persistent challenges. Picture this: a sudden cash flow issue, the unexpected departure of a key team member, a critical hiccup in quality control – any of these can jolt an organization out of its regular routine....

If you find yourself racing toward the end of the year like a runner to the finish line, you're not alone. At work, the last quarter of the year can be busier than all the other months combined. At home, the holidays are approaching...

By Margaret Wilson, Tandem Partners & Ann Quinn, Quinn Strategy Group There are times in every organization’s lifecycle when everything hums along without a bump in the road. At moments like this, it can be tempting to take your eye off strategy and simply enjoy...

By Margaret Wilson, Tandem Partners & Ann Quinn, Quinn Strategy Group In a world marked by constant flux and the unforeseen, the ability to adapt is important to individuals and organizations alike. If we’ve learned anything over the last few years, it’s that the readiness...

Did you know that by 2026, Fortune 500 companies – the iconic list of largest companies in the U.S. by revenue – are projected to maintain their status for an average of only 14 years? That duration is less than half what it was...

By Margaret Wilson, Tandem Partners & Ann Quinn, Quinn Strategy Group It’s no secret that winning organizations have both a clear strategy and a cohesive team (what we call a People Strategy). After all, fast-paced organizations operating in dynamic environments know that building team cohesion...

Here’s a question to ask the managers in your organization: “What kind of employees do we want to have in our workforce? Employees who think for themselves? Or workers who mechanically do only what we tell them to do, exactly when and how we...

By Margaret Wilson, Tandem Partners & Ann Quinn, Quinn Strategy Group As advisors to leaders and teams, we’re often asked, “Can people be taught to think strategically?” Our answer is an unequivocal “Yes.” While some people are born with a predisposition to thinking long term...

As the final season of the hit series “Succession” unfolds, fans of the Roy family’s power struggles will be glued to their sets. While the show may be an overly dramatic portrayal of a family enterprise, it serves as a reminder that the critical...

By Margaret Wilson, Tandem Partners & Ann Quinn, Quinn Strategy Group We’re well into the new year now and the economy continues to give out mixed signals. Growth has slowed, but half a million jobs were added last month. Inflation is high but consumers are...

Years ago there was a popular game show called What’s My Line?, in which blindfolded celebrity panelists played “20 Questions” to determine a mystery guest’s occupation. In many companies, there’s a similar guessing game going on: “Whose job is that?” “How did that decision...

Have you ever noticed that family conflict seems to surface more around the Holidays than at any other time of year? For many families, Thanksgiving is a time to gather together, share a meal and renew family ties. Unfortunately for others, it’s an opportunity...

Running an early stage business often poses the classic “can’t see the forest for the trees” dilemma. You’re so focused on the next project, the next sale or the next new hire that you may not see the larger picture of where your business...

Recently, Margaret Wilson appeared on Java with Jim Ries, Director of Business Development at Offit | Kurman to discuss the origin of Tandem Partners and its dedication to helping families, owners and businesses in transition....

Employee burnout is real. And while it’s not new, during COVID it got worse. During the last two years, compounding pressures including hybrid work and high turnover have impacted the stress that employees feel, their ability to do their work, and whether they’ll look...