Communication

By Margaret Wilson & Ann Quinn | This time last year, we thought we were looking back on the longest 12 months ever. We couldn’t have known then that 2021 would be equally challenging and memorable. Yet even now, when things have...

It’s been interesting to see over the last several weeks how people are adapting to life in a pandemic. Our ways of learning, moving, shopping and cooking have all changed. Our ways of working have shifted too, as technology enables and alters the way...

At a recent meeting, a business family I’ve been working with expressed how frustrated they were with the lack of apparent progress toward their succession goals. As the conversation began, the group appeared to be divided, with half insisting, “it’s not all that bad,”...

If your family business has communication problems, you're not alone. There are an estimated 24 million family businesses in America, ranging from your corner gas station to corporate giants like Walmart and Hallmark. Regardless of size, however, many family businesses rank communication among the...